You can initiate a return for new and unopened items within 30 days of delivery to be eligible for a full refund. Returned item must be in new or unused condition with all original materials included with the shipment. SamuraiMassageBroom.com must receive your returned items within 45 days of delivery.

We inspect all returned items. Opened or used products will receive only partial refund. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.

If you initiate a return after 30 days, SamuraiMassageBroom.com may issue a partial refund depending on elapsed time and condition of merchandise.

We do not require to return items in their original shipping container; however the return package must provide adequate protection the merchandise (please use common sense.)

No restocking fees are aplied to returned items that are in new or unused condition with all original materials included with the shipment.